Cookie Policy
Effective Date: 25th July 2025
This Cookie Policy explains how FeatureSpeak ("we", "our", or "us") uses cookies and similar technologies when you visit our website or use our services (the "Service").
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and settings, making your experience smoother and more personalised.
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in, setting preferences, or submitting forms.
Legal basis: Legitimate Interest
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Legal basis: Consent
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers.
Legal basis: Consent
Analytics Cookies
These cookies help us understand how visitors interact with our site so we can improve the user experience.
Legal basis: Consent
3. Types of Cookies We Use
- Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your session while browsing.
- Persistent Cookies: Remain on your device until they expire or are deleted. Used to remember preferences across visits.
- Third-Party Cookies: Set by services we use, such as analytics and integrations.
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_token | Maintains your login session | Session | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _ga_G9QHNXLJ96 | Google Analytics session tracking | 2 years | Analytics |
5. Managing Your Cookie Preferences
- Browser Settings: Most browsers let you control cookies through settings. Disabling certain cookies may affect your experience.
- Cookie Consent Banner: When you first visit our website, you will see a cookie banner that allows you to actively opt in to non-essential cookies, in accordance with GDPR and PECR requirements. We do not set non-essential cookies without your consent.
- Third-Party Opt-Out: You can opt out of third-party cookies, such as Google Analytics, via their own tools. For example, you can install the Google Analytics Opt-Out Browser Add-on.
6. Your Rights
Under GDPR and related privacy laws, you have the right to:
- Be informed about how we use cookies
- Give or withdraw consent for non-essential cookies
- Request information about the cookies we use
- Request deletion of personal data collected via cookies, where applicable
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, laws, or our practices. When we make material changes, we will notify you via our website or email.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
FeatureSpeak Privacy Team
Email: privacy@featurespeak.com
Website: https://featurespeak.com