Share Updates with Confidence
The Activities view gives Customer Success a clear overview of all customer interactions, making it easy to prepare for business reviews and share meaningful updates with customers.
Track all customer feedback and feature requests in one place
See status updates and progress on customer requests
Prepare for business reviews
Demonstrate value and responsiveness to customers
Manage Customer Relationships
Create and organize customers in FeatureSpeak to efficiently manage all users from each customer account. Keep track of feedback, feature requests, and engagement across your entire customer base.
Create customer accounts to organize all related users
Track feedback and requests from all users within each customer
Monitor customer health and engagement levels
Streamline communication and support workflows
Find Users by Domain
Quickly discover and add all users from a customer organization by searching their email domain. No more manual user management - add entire teams with just one search.
Search by email domain to find all users from a customer
Add entire teams to your customer account in one step
Eliminate manual user management and onboarding
Scale customer success operations efficiently
Everything You Need
Automated customer notifications
Support Ticket Detection
CRM Integration
Poor Sentiment Detection
MRR Tracking
Post Churn Actions