Duplicate Detection: Build on Existing Ideas
Before you submit a new idea, FeatureSpeak intelligently detects similar suggestions and encourages you to contribute to existing discussions instead of creating duplicates.
Smart Similarity Detection
AI-powered analysis finds existing ideas that match your suggestion
Encourage Collaboration
Add your support to existing ideas instead of creating duplicates
Build Momentum
Consolidate support behind popular ideas for faster implementation
Explore Ideas: Discover What Others Are Saying
Before submitting a new idea, customers can explore existing suggestions and see what the community is already discussing. This helps reduce duplicates and encourages collaboration on popular ideas.
Smart Search & Filtering
Find existing ideas quickly with powerful search and category filters
Community Voting
See which ideas are gaining traction and add your support
Rich Discussions
Read comments and contribute to ongoing conversations about features
Vote & Comment: Build Community Momentum
Engage with the community through voting and commenting. See which ideas resonate with others and contribute to meaningful discussions that shape product direction.
One-Click Voting
Vote on ideas that matter to you with simple, intuitive interactions
Rich Discussions
Add context and share your perspective through comments
Community Sentiment
See how the community feels about different ideas and features
Idea Analytics: Track Your Impact
See exactly how your ideas are gaining popularity in the community. Get real-time insights into voting trends, delivery status, and community engagement.
Real-Time Analytics
Track votes, comments, and engagement metrics for all your submitted ideas
Progress Tracking
See which ideas are moving through development stages and when they'll be implemented
Community Insights
Understand how your ideas resonate with the broader customer community
Questions
Answer targeted questions to support product research
- Help shape product direction
- Provide valuable feedback
- Influence feature development
Customer Teams
Provide customers with a shared view of priorities across their colleagues
- Collaborate on ideas with team members
- See what your colleagues are voting for
- Build consensus before submitting ideas
Why Customer Engagement Matters
When customers feel heard and involved, everyone wins. Here's how our customer portal drives success.
Better Product Decisions
Make informed decisions based on real customer needs and priorities, not assumptions.
Increased Customer Satisfaction
Customers who feel heard are more likely to stay loyal and become advocates.
Stronger Relationships
Build lasting partnerships through transparent communication and collaboration.